The caniasERP Survey Management (SVM) module allows customer surveys to be conducted both manually and through electronic systems. Thus, all the survey forms can be created in the system. Alternative ways of answering and different weighting criteria can be defined, and open-ended questions can be added and edited. Customer surveys can be assigned, applied and evaluated for specific participants. The analysis of the answers can also be displayed graphically. In addition, results regarding customers can be obtained by establishing a connection with address data.
Preparation before the training: Having already gone over the project steps in ANALYZE transaction.
Level of Knowledge:
- Having already participated SVM-Survey Management training and successfully passed the exam.
In the end of SVM-Survey Management Implementation Training participants will be able to;
- analyze the needs of a company based on the standarts before the implementation.
- can determine the roadmap in line with the needs of the business and make a standard implementation by making the necessary setups with the advanced concept and sectoral knowledge acquired.