TRAININGS > SVM - Survey Management Expert Training

SVM - Survey Management Expert Training
75.00 + VAT
Duration 0.5 Day(s) / 3.5 Hour(s)
SVM.201.E
15

Eğitim ücretlerimizi iba@caniaserp.com adresine mail göndererek öğrenebilirsiniz.

OVERVIEW

MODULE DESCRIPTION

caniasERP Survey Management (SVM) module allows customer surveys to be conducted both manually and through electronic systems. Thus, all the survey forms can be created in the system. Alternative ways of answering and different weighting criteria can be defined, and open-ended questions can be added and edited. Customer surveys can be assigned, applied and evaluated for specific participants. The analysis of the answers can also be displayed graphically. In addition, results regarding customers can be obtained by establishing a connection with address data.

PRE-REQUISITES

Preparation before the training: Having already installed caniasERP through EDU JNLP link shared on the participation form

Level of Knowledge:

- Having already participated INT - caniasERP Introduction

- Having already participated BAS - Basic Data Management

- Having already participated CRM- Customer Relationship Management

TRAINING OBJECTIVES

At the end of the Survey Management Expert Training participants will be able to;

- manage Survey Management processes,

- analyze survey reports based on user and based on question.

TRAINING INDEX

SVM.201.E - SVM - Survey Management Expert Training


1 - SVM - Survey Management Expert Training

2 - Survey Management

2.1 - Customer Survey Entry Process

2.2 - Customer Survey Editing

2.3 - Customer Survey Listing

2.4 - Customer Survey Show

2.5 - Customer Survey Delete

A - Workshop

3 - Survey Evaluation and Analyze

3.1 - Customer Survey Evaluation

3.2 - Result Analyze based on Questions

3.3 - Result Analyze based on Users

B - Workshop

C - Evaluation and Exam
;